Knoxville Utilities Board Rates, Bills and Service Area

Knoxville Utilities Board reported 196,674 residential customers on bundled service in 2025, using 1,109 kWh a month on average at 13.83 cents per kWh. Bundled means the utility supplies the energy and delivers it, so the price covers both. Among the 60 Tennessee utilities with at least 10,000 bundled residential customers, Knoxville Utilities Board ranks 51 from the lowest price.

Source: U.S. Energy Information Administration, Form EIA-861 (final 2025 data), sales to ultimate customers. Price is revenue divided by sales and includes fixed charges.

EIA lists the counties where Knoxville Utilities Board has distribution equipment. That covers 7 counties in Tennessee. A county can be served by more than one utility, so confirm your address with the utility or your bill.

Not sure who serves your address? Use find my electric company.

For 2025, Knoxville Utilities Board reported an average of 149 minutes without power per customer and 0.99 interruptions per customer, with major event days left out. The typical interruption lasted about 151 minutes. For comparison, the median state averaged 127 minutes of outage per customer.

Knoxville Utilities Board had about 22 more minutes of outage per customer than the median state. The Tennessee figure across its utilities was 147 minutes. One interruption lasting 151 minutes and 0.99 interruptions a year per customer add up to the 149 minute total.

Source: U.S. Energy Information Administration, Form EIA-861 (final 2025 data), reliability schedule, measured under IEEE 1366. Utilities define events slightly differently, so compare with care.

• Time-of-use pricing. Knoxville Utilities Board reports a residential time-of-use pricing program in its 2025 EIA filing, with about 87 residential customers enrolled in dynamic pricing programs of all kinds. Ask the utility which rate schedules you qualify for. How time-of-use rates work.
• Rooftop solar and net metering. EIA does not show residential net-metered solar for Knoxville Utilities Board in 2025. How net metering works.

Owned and run by a city or town. A city council or utility board usually sets the rates, and state commissions often have limited authority over it.

For questions about state consumer protections, see the Tennessee Public Utility Commission.

Knoxville Utilities Board is a municipal utility based in Tennessee.

By residential customers, Knoxville Utilities Board ranks 4th of the 80 utilities that report homes in Tennessee, with about 6.1% of the state's homes. Its price of 13.83 cents per kWh is 1.07 cents above the median of 58 other municipal utilities in Tennessee (12.76 cents). Knoxville Utilities Board lists distribution equipment in 7 counties, so check your county and your bill before you assume it serves you.

Source: U.S. Energy Information Administration, Form EIA-861 (final 2025 data). Peers are other utilities of the same type in Tennessee with at least 1,000 residential customers and a reported price.

See every one on the electric companies in Tennessee page.

Kilowatt Atlas is not Knoxville Utilities Board and does not take payments, start service or manage accounts. To pay a bill, report an outage or start service, use the website, app or phone number printed on your bill. Be careful with search ads and lookalike sites that offer to pay your bill for a fee.

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