Independent profile. Kilowatt Atlas is not affiliated with NYSEG (New York State Electric and Gas), does not use its logo or branding and cannot take payments, start service or look up accounts. Figures come from public federal data for 2025.
Residential customers
794 thousand
793,702 homes
Average price
22.59 cents
New York average 26.39
Average bill
$168.05
Per month at 744 kWh
Price rank
7 of 11
Lowest to highest in New York
New York State Electric and Gas rates and average bill
NYSEG (New York State Electric and Gas) reported 747,709 residential customers on bundled service in 2025, using 744 kWh a month on average at 22.59 cents per kWh. Bundled means the utility supplies the energy and delivers it, so the price covers both. Among the 11 New York utilities with at least 10,000 bundled residential customers, New York State Electric and Gas ranks 7 from the lowest price.
| Average | Cents per kWh | kWh per month | Monthly bill |
|---|---|---|---|
| NYSEG (New York State Electric and Gas) | 22.59 | 744 | $168.05 |
| New York (all utilities) | 26.39 | 586 | $154.75 |
| United States | 17.23 | 874 | $150.68 |
Another 45,993 residential customers use New York State Electric and Gas for delivery only and buy their energy from a different supplier. EIA reports their delivery revenue at about 13.11 cents per kWh, or $103.04 a month, which does not include the supply price.
Source: U.S. Energy Information Administration, Form EIA-861 (final 2025 data), sales to ultimate customers. Price is revenue divided by sales and includes fixed charges.
Service area
EIA lists the counties where New York State Electric and Gas has distribution equipment. That covers 44 counties in New York. A county can be served by more than one utility, so confirm your address with the utility or your bill.
New York (44 counties)
Show all 44 counties
Allegany, Broome, Cattaraugus, Cayuga, Chautauqua, Chemung, Chenango, Clinton, Columbia, Cortland, Delaware, Dutchess, Erie, Essex, Franklin, Greene, Hamilton, Herkimer, Lewis, Livingston, Madison, Niagara, Oneida, Onondaga, Ontario, Orange, Orleans, Otsego, Putnam, Rensselaer, Saratoga, Schoharie, Schuyler, Seneca, Steuben, Sullivan, Tioga, Tompkins, Ulster, Washington, Wayne, Westchester, Wyoming, Yates
Not sure who serves your address? Use find my electric company.
Reliability
For 2025, New York State Electric and Gas reported an average of 146 minutes without power per customer and 1.30 interruptions per customer, with major event days left out. The typical interruption lasted about 112 minutes. For comparison, the median state averaged 127 minutes of outage per customer.
New York State Electric and Gas had about 18 more minutes of outage per customer than the median state. The New York figure across its utilities was 138 minutes. One interruption lasting 112 minutes and 1.30 interruptions a year per customer add up to the 146 minute total.
Source: U.S. Energy Information Administration, Form EIA-861 (final 2025 data), reliability schedule, measured under other standard. Utilities define events slightly differently, so compare with care.
Rate options and rooftop solar
- Time-of-use pricing. New York State Electric and Gas reports a residential time-of-use pricing program in its 2025 EIA filing, with about 123,313 residential customers enrolled in dynamic pricing programs of all kinds. Ask the utility which rate schedules you qualify for. How time-of-use rates work.
- Rooftop solar and net metering. EIA shows 12,620 residential net-metered systems on the New York State Electric and Gas grid in 2025, with 108.5 megawatts of capacity. How net metering works.
Who owns and regulates it
A private company owned by shareholders. A state commission reviews its costs and sets or approves its rates in formal rate cases. In New York, that review is done by the New York State Public Service Commission.
New York State Electric and Gas is an investor-owned utility based in New York.
New York State Electric and Gas operates in the NYISO power market. Power markets set wholesale costs, but your retail rate is set by the rules described above.
New York State Electric and Gas compared with New York
Of the 14 utilities listed for New York, New York State Electric and Gas is the 4th largest by homes, at roughly 10.6% of the state total. Its price of 22.59 cents per kWh is 3.62 cents below the median of 5 other investor-owned utilities in New York (26.21 cents). At $168.05 a month, an average New York State Electric and Gas home pays about $160 a year more than the New York average of $154.75, and uses 158 kWh a month more. New York State Electric and Gas lists distribution equipment in 44 counties, so check your county and your bill before you assume it serves you. 12,620 of its residential customers use net metering, or 15.9 per 1,000 homes, against 35.2 for New York as a whole.
Source: U.S. Energy Information Administration, Form EIA-861 (final 2025 data). Peers are other utilities of the same type in New York with at least 1,000 residential customers and a reported price.
Other New York utilities
| Utility | Type | Homes | Cents per kWh |
|---|---|---|---|
| NYSEG (New York State Electric and Gas) | Investor-owned | 793,702 | 22.59 |
| National Grid (Niagara Mohawk) | Investor-owned | 1,536,569 | 19.89 |
| Long Island Power Authority (LIPA) | State-owned | 1,032,490 | 26.17 |
| Rochester Gas & Electric | Investor-owned | 353,617 | 22.01 |
| Central Hudson Gas and Electric | Investor-owned | 270,607 | 27.67 |
| Orange and Rockland Utilities | Investor-owned | 213,057 | 26.21 |
See every one on the electric companies in New York page.
Official site and where to get help
Kilowatt Atlas is not New York State Electric and Gas and does not take payments, start service or manage accounts. To pay a bill, report an outage or start service, use the website, app or phone number printed on your bill. Be careful with search ads and lookalike sites that offer to pay your bill for a fee.
- Want to understand a line on your bill? Read how to read your electric bill.
- Think your bill is high? Try the bill checker.
- New York allows retail choice in part or all of the state. See the provider guide.
New York State Electric and Gas questions
What is the average residential electric rate for NYSEG (New York State Electric and Gas)?
NYSEG (New York State Electric and Gas) residential customers on bundled service paid an average of 22.59 cents per kWh in 2025, with average use of 744 kWh a month and an average bill of $168.05 (EIA Form EIA-861). The New York average was 26.39 cents.
How many customers does NYSEG (New York State Electric and Gas) have?
EIA reports about 793,702 residential customers for NYSEG (New York State Electric and Gas) in 2025.
Who regulates NYSEG (New York State Electric and Gas)?
A private company owned by shareholders. A state commission reviews its costs and sets or approves its rates in formal rate cases. See the regulator for New York on the New York state page.
How reliable is NYSEG (New York State Electric and Gas)?
For 2025, NYSEG (New York State Electric and Gas) reported an average of 146 minutes of outage per customer and 1.30 interruptions per customer, excluding major event days (other standard). Utilities measure outages in slightly different ways, so compare with care.