City of Norwich Electric Rates and Average Monthly Bill

City of Norwich reported 18,967 residential customers on bundled service in 2025, using 633 kWh a month on average at 23.35 cents per kWh. Bundled means the utility supplies the energy and delivers it, so the price covers both. Among the 5 Connecticut utilities with at least 10,000 bundled residential customers, City of Norwich ranks 3 from the lowest price.

Source: U.S. Energy Information Administration, Form EIA-861 (final 2025 data), sales to ultimate customers. Price is revenue divided by sales and includes fixed charges.

EIA lists the counties where City of Norwich has distribution equipment. That covers 1 county in Connecticut. A county can be served by more than one utility, so confirm your address with the utility or your bill.

Not sure who serves your address? Use find my electric company.

For 2025, City of Norwich reported an average of 169 minutes without power per customer and 1.48 interruptions per customer, with major event days left out. The typical interruption lasted about 114 minutes. For comparison, the median state averaged 127 minutes of outage per customer.

City of Norwich had about 42 more minutes of outage per customer than the median state. The Connecticut figure across its utilities was 87 minutes. One interruption lasting 114 minutes and 1.48 interruptions a year per customer add up to the 169 minute total.

Source: U.S. Energy Information Administration, Form EIA-861 (final 2025 data), reliability schedule, measured under IEEE 1366. Utilities define events slightly differently, so compare with care.

• Time-of-use pricing. City of Norwich does not report a residential time-of-use program in its 2025 EIA filing. Ask the utility, because programs change. How time-of-use rates work.
• Rooftop solar and net metering. EIA shows 75 residential net-metered systems on the City of Norwich grid in 2025, with 0.8 megawatts of capacity. How net metering works.

Owned and run by a city or town. A city council or utility board usually sets the rates, and state commissions often have limited authority over it.

For questions about state consumer protections, see the Connecticut Public Utilities Regulatory Authority.

City of Norwich is a municipal utility based in Connecticut.

City of Norwich operates in the ISONE power market. Power markets set wholesale costs, but your retail rate is set by the rules described above.

By residential customers, City of Norwich ranks 4th of the 6 utilities that report homes in Connecticut, with about 1.2% of the state's homes. Among 3 other municipal utilities in Connecticut, the median price is 18.05 cents per kWh, so City of Norwich at 23.35 cents is 5.30 cents above its peers. At $147.77 a month, an average City of Norwich home pays about $704 a year less than the Connecticut average of $206.46, and uses 72 kWh a month less. City of Norwich lists distribution equipment in a single county, so its service area is easy to check against your address. 75 of its residential customers use net metering, or 4.0 per 1,000 homes, against 77.3 for Connecticut as a whole.

Source: U.S. Energy Information Administration, Form EIA-861 (final 2025 data). Peers are other utilities of the same type in Connecticut with at least 1,000 residential customers and a reported price.

See every one on the electric companies in Connecticut page.

Kilowatt Atlas is not City of Norwich and does not take payments, start service or manage accounts. To pay a bill, report an outage or start service, use the website, app or phone number printed on your bill. Be careful with search ads and lookalike sites that offer to pay your bill for a fee.

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