Portland General Electric Rates, Bills and Service Area

Portland General Electric reported 840,457 residential customers on bundled service in 2025, using 753 kWh a month on average at 18.79 cents per kWh. Bundled means the utility supplies the energy and delivers it, so the price covers both. Among the 19 Oregon utilities with at least 10,000 bundled residential customers, Portland General Electric ranks 19 from the lowest price.

Source: U.S. Energy Information Administration, Form EIA-861 (final 2025 data), sales to ultimate customers. Price is revenue divided by sales and includes fixed charges.

EIA lists the counties where Portland General Electric has distribution equipment. That covers 7 counties in Oregon. A county can be served by more than one utility, so confirm your address with the utility or your bill.

Not sure who serves your address? Use find my electric company.

For 2025, Portland General Electric reported an average of 103 minutes without power per customer and 0.61 interruptions per customer, with major event days left out. The typical interruption lasted about 169 minutes. For comparison, the median state averaged 127 minutes of outage per customer.

Portland General Electric had about 24 fewer minutes of outage per customer than the median state. The Oregon figure across its utilities was 98 minutes. One interruption lasting 169 minutes and 0.61 interruptions a year per customer add up to the 103 minute total.

Source: U.S. Energy Information Administration, Form EIA-861 (final 2025 data), reliability schedule, measured under IEEE 1366. Utilities define events slightly differently, so compare with care.

• Time-of-use pricing. Portland General Electric reports a residential time-of-use pricing program in its 2025 EIA filing, with about 24,505 residential customers enrolled in dynamic pricing programs of all kinds. Ask the utility which rate schedules you qualify for. How time-of-use rates work.
• Rooftop solar and net metering. EIA shows 33,867 residential net-metered systems on the Portland General Electric grid in 2025, with 269.6 megawatts of capacity. How net metering works.

A private company owned by shareholders. A state commission reviews its costs and sets or approves its rates in formal rate cases. In Oregon, that review is done by the Oregon Public Utility Commission.

Portland General Electric is an investor-owned utility based in Oregon.

Portland General Electric operates in the CAISO power market. Power markets set wholesale costs, but your retail rate is set by the rules described above.

Oregon has 19 utilities with residential customers in the 2025 EIA data. Portland General Electric is 1st by size and serves about 44.5% of the state's homes. Oregon has too few other investor-owned utilities with reported prices to compare Portland General Electric with its type, so the state average of 15.46 cents per kWh is the fairest yardstick. Portland General Electric lists distribution equipment in 7 counties, so check your county and your bill before you assume it serves you. 33,867 of its residential customers use net metering, or 40.3 per 1,000 homes, against 34.3 for Oregon as a whole.

Source: U.S. Energy Information Administration, Form EIA-861 (final 2025 data). Peers are other utilities of the same type in Oregon with at least 1,000 residential customers and a reported price.

See every one on the electric companies in Oregon page.

Kilowatt Atlas is not Portland General Electric and does not take payments, start service or manage accounts. To pay a bill, report an outage or start service, use the website, app or phone number printed on your bill. Be careful with search ads and lookalike sites that offer to pay your bill for a fee.

• Want to understand a line on your bill? Read how to read your electric bill.
• Think your bill is high? Try the bill checker.