Independent profile. Kilowatt Atlas is not affiliated with NineStar Connect, does not use its logo or branding and cannot take payments, start service or look up accounts. Figures come from public federal data for 2025.
Residential customers
19 thousand
18,751 homes
Average price
16.50 cents
Indiana average 15.96
Average bill
$207.63
Per month at 1,258 kWh
Price rank
28 of 34
Lowest to highest in Indiana
NineStar Connect rates and average bill
NineStar Connect reported 18,751 residential customers on bundled service in 2025, using 1,258 kWh a month on average at 16.50 cents per kWh. Bundled means the utility supplies the energy and delivers it, so the price covers both. Among the 34 Indiana utilities with at least 10,000 bundled residential customers, NineStar Connect ranks 28 from the lowest price.
| Average | Cents per kWh | kWh per month | Monthly bill |
|---|---|---|---|
| NineStar Connect | 16.50 | 1,258 | $207.63 |
| Indiana (all utilities) | 15.96 | 938 | $149.72 |
| United States | 17.23 | 874 | $150.68 |
Source: U.S. Energy Information Administration, Form EIA-861 (final 2025 data), sales to ultimate customers. Price is revenue divided by sales and includes fixed charges.
Service area
EIA lists the counties where NineStar Connect has distribution equipment. That covers 4 counties in Indiana. A county can be served by more than one utility, so confirm your address with the utility or your bill.
Indiana (4 counties)
Hamilton, Hancock, Madison, Rush
Not sure who serves your address? Use find my electric company.
Reliability
For 2025, NineStar Connect reported an average of 98 minutes without power per customer and 0.86 interruptions per customer, with major event days left out. The typical interruption lasted about 114 minutes. For comparison, the median state averaged 127 minutes of outage per customer.
NineStar Connect had about 29 fewer minutes of outage per customer than the median state. The Indiana figure across its utilities was 123 minutes. One interruption lasting 114 minutes and 0.86 interruptions a year per customer add up to the 98 minute total.
Source: U.S. Energy Information Administration, Form EIA-861 (final 2025 data), reliability schedule, measured under other standard. Utilities define events slightly differently, so compare with care.
Rate options and rooftop solar
- Time-of-use pricing. NineStar Connect reports a residential time-of-use pricing program in its 2025 EIA filing, with about 18,751 residential customers enrolled in dynamic pricing programs of all kinds. Ask the utility which rate schedules you qualify for. How time-of-use rates work.
- Rooftop solar and net metering. EIA does not show residential net-metered solar for NineStar Connect in 2025. How net metering works.
Who owns and regulates it
Owned by the members it serves. An elected board sets the rates, and members may receive capital credits when the co-op has margins to return.
For questions about state consumer protections, see the Indiana Utility Regulatory Commission.
NineStar Connect is an electric cooperative based in Indiana.
NineStar Connect operates in the MISO power market. Power markets set wholesale costs, but your retail rate is set by the rules described above.
NineStar Connect compared with Indiana
By residential customers, NineStar Connect ranks 20th of the 44 utilities that report homes in Indiana, with about 0.61% of the state's homes. Among 26 other cooperatives in Indiana, the median price is 14.82 cents per kWh, so NineStar Connect at 16.50 cents is 1.69 cents above its peers. Over a year, the typical NineStar Connect bill runs about $695 above the state average, with monthly use 320 kWh higher. NineStar Connect lists distribution equipment in 4 counties, so check your county and your bill before you assume it serves you.
Source: U.S. Energy Information Administration, Form EIA-861 (final 2025 data). Peers are other utilities of the same type in Indiana with at least 1,000 residential customers and a reported price.
Other Indiana utilities
| Utility | Type | Homes | Cents per kWh |
|---|---|---|---|
| NineStar Connect | Cooperative | 18,751 | 16.50 |
| Utilities District of Western Indiana REMC | Cooperative | 19,049 | 15.67 |
| Kankakee Valley Rural Electric Membership Corporation | Cooperative | 19,027 | 14.72 |
| Heartland REMC | Cooperative | 18,144 | 14.51 |
| Kosciusko County Rural Electric Membership Corporation | Cooperative | 17,473 | 13.10 |
| City of Richmond | Municipal | 16,253 | 12.40 |
See every one on the electric companies in Indiana page.
Official site and where to get help
Kilowatt Atlas is not NineStar Connect and does not take payments, start service or manage accounts. To pay a bill, report an outage or start service, use the website, app or phone number printed on your bill. Be careful with search ads and lookalike sites that offer to pay your bill for a fee.
- Want to understand a line on your bill? Read how to read your electric bill.
- Think your bill is high? Try the bill checker.
NineStar Connect questions
What is the average residential electric rate for NineStar Connect?
NineStar Connect residential customers on bundled service paid an average of 16.50 cents per kWh in 2025, with average use of 1,258 kWh a month and an average bill of $207.63 (EIA Form EIA-861). The Indiana average was 15.96 cents.
How many customers does NineStar Connect have?
EIA reports about 18,751 residential customers for NineStar Connect in 2025.
Who regulates NineStar Connect?
Owned by the members it serves. An elected board sets the rates, and members may receive capital credits when the co-op has margins to return. See the regulator for Indiana on the Indiana state page.
How reliable is NineStar Connect?
For 2025, NineStar Connect reported an average of 98 minutes of outage per customer and 0.86 interruptions per customer, excluding major event days (other standard). Utilities measure outages in slightly different ways, so compare with care.