Independent profile. Kilowatt Atlas is not affiliated with JEA, does not use its logo or branding and cannot take payments, start service or look up accounts. Figures come from public federal data for 2025.
Residential customers
479 thousand
479,288 homes
Average price
13.84 cents
Florida average 15.21
Average bill
$146.38
Per month at 1,057 kWh
Price rank
15 of 36
Lowest to highest in Florida
JEA rates and average bill
JEA reported 479,288 residential customers on bundled service in 2025, using 1,057 kWh a month on average at 13.84 cents per kWh. Bundled means the utility supplies the energy and delivers it, so the price covers both. Among the 36 Florida utilities with at least 10,000 bundled residential customers, JEA ranks 15 from the lowest price.
| Average | Cents per kWh | kWh per month | Monthly bill |
|---|---|---|---|
| JEA | 13.84 | 1,057 | $146.38 |
| Florida (all utilities) | 15.21 | 1,103 | $167.86 |
| United States | 17.23 | 874 | $150.68 |
Source: U.S. Energy Information Administration, Form EIA-861 (final 2025 data), sales to ultimate customers. Price is revenue divided by sales and includes fixed charges.
Service area
EIA lists the counties where JEA has distribution equipment. That covers 4 counties in Florida. A county can be served by more than one utility, so confirm your address with the utility or your bill.
Florida (4 counties)
Clay, Duval, Nassau, St Johns
Not sure who serves your address? Use find my electric company.
Reliability
For 2025, JEA reported an average of 49 minutes without power per customer and 0.95 interruptions per customer, with major event days left out. The typical interruption lasted about 51 minutes. For comparison, the median state averaged 127 minutes of outage per customer.
JEA had about 79 fewer minutes of outage per customer than the median state. The Florida figure across its utilities was 65 minutes. One interruption lasting 51 minutes and 0.95 interruptions a year per customer add up to the 49 minute total.
Source: U.S. Energy Information Administration, Form EIA-861 (final 2025 data), reliability schedule, measured under other standard. Utilities define events slightly differently, so compare with care.
Rate options and rooftop solar
- Time-of-use pricing. JEA does not report a residential time-of-use program in its 2025 EIA filing. Ask the utility, because programs change. How time-of-use rates work.
- Rooftop solar and net metering. EIA shows 6,592 residential net-metered systems on the JEA grid in 2025, with 57.9 megawatts of capacity. How net metering works.
Who owns and regulates it
Owned and run by a city or town. A city council or utility board usually sets the rates, and state commissions often have limited authority over it.
For questions about state consumer protections, see the Florida Public Service Commission.
JEA is a municipal utility based in Florida.
JEA compared with Florida
Of the 36 utilities listed for Florida, JEA is the 4th largest by homes, at roughly 4.5% of the state total. Among 15 other municipal utilities in Florida, the median price is 12.29 cents per kWh, so JEA at 13.84 cents is 1.55 cents above its peers. At $146.38 a month, an average JEA home pays about $258 a year less than the Florida average of $167.86, and uses 46 kWh a month less. JEA lists distribution equipment in 4 counties, so check your county and your bill before you assume it serves you. 6,592 of its residential customers use net metering, or 13.8 per 1,000 homes, against 30.3 for Florida as a whole.
Source: U.S. Energy Information Administration, Form EIA-861 (final 2025 data). Peers are other utilities of the same type in Florida with at least 1,000 residential customers and a reported price.
Other Florida utilities
| Utility | Type | Homes | Cents per kWh |
|---|---|---|---|
| JEA | Municipal | 479,288 | 13.84 |
| Duke Energy Florida | Investor-owned | 1,819,962 | 18.36 |
| Tampa Electric | Investor-owned | 768,806 | 17.32 |
| Orlando Utilities Commission | Municipal | 254,552 | 13.22 |
| Sumter Electric Cooperative | Cooperative | 240,241 | 14.98 |
| Lee County Electric Cooperative | Cooperative | 236,578 | 14.20 |
See every one on the electric companies in Florida page.
Official site and where to get help
Kilowatt Atlas is not JEA and does not take payments, start service or manage accounts. To pay a bill, report an outage or start service, use the website, app or phone number printed on your bill. Be careful with search ads and lookalike sites that offer to pay your bill for a fee.
- Want to understand a line on your bill? Read how to read your electric bill.
- Think your bill is high? Try the bill checker.
JEA questions
What is the average residential electric rate for JEA?
JEA residential customers on bundled service paid an average of 13.84 cents per kWh in 2025, with average use of 1,057 kWh a month and an average bill of $146.38 (EIA Form EIA-861). The Florida average was 15.21 cents.
How many customers does JEA have?
EIA reports about 479,288 residential customers for JEA in 2025.
Who regulates JEA?
Owned and run by a city or town. A city council or utility board usually sets the rates, and state commissions often have limited authority over it. See the regulator for Florida on the Florida state page.
How reliable is JEA?
For 2025, JEA reported an average of 49 minutes of outage per customer and 0.95 interruptions per customer, excluding major event days (other standard). Utilities measure outages in slightly different ways, so compare with care.