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Bill help

New Jersey Electric Bill Assistance: LIHEAP and How to Apply

How to get help with an electric bill in New Jersey: the official LIHEAP office and public line, how to apply, a federal income reference and the other places to call.

Reviewed Office: HHS LIHEAP listing, read October 10, 2026. Bills: EIA Form EIA-861, 2025

Average monthly bill

$150.59

about the same as the US average

Per year

$1,807

22.48 cents per kWh

Bill rank

22 of 51

1 is the highest bill

Public line

1-800-510-3102

Official listing

The official LIHEAP office in New Jersey

LIHEAP contact for New Jersey
ItemDetail
AgencyNew Jersey Department of Community Affairs, Office of Low-Income Energy Conservation
WebsiteProgram page
Public inquiry line1-800-510-3102
Energy Assistance Hotline1-866-674-6327, weekdays from 9:00 a.m. to 7:00 p.m. Eastern time

Source: U.S. HHS, Administration for Children and Families: LIHEAP state and territory contact listing, read October 10, 2026. State agencies reorganize and change web addresses, so if a page has moved, search for the agency name or call the line.

How to apply in New Jersey

  1. Contact the office above and ask where to apply. Many states use local Community Action Agencies or county offices.
  2. Ask which dates apply to you. Heating help often opens in the fall, and some states open earlier for older adults or households in crisis.
  3. Gather your latest electric bill, photo identification, proof of income for everyone in the household and any benefit letters.
  4. If you have a shutoff notice, say so, and ask about crisis assistance. Federal law gives grantees 48 hours to resolve an eligible household's crisis, or 18 hours if it is life-threatening.
  5. While you wait, ask your utility for a payment arrangement. See payment plans.

A federal income reference

Federal law lets a state serve households up to the greater of 150 percent of the poverty level or 60 percent of state median income. For the 48 contiguous states and DC, 150 percent of the 2026 poverty guidelines is:

150 percent of the 2026 poverty guidelines for the 48 contiguous states and DC
Household sizeAnnual income at 150 percent
1 person$23,940
2 people$32,460
3 people$40,980
4 people$49,500

Source: HHS ASPE, 2026 poverty guidelines. This is a reference point, not New Jersey's own limit. The state sets its limit, and receiving SNAP, SSI, TANF or certain veterans benefits can qualify a household without the income test. Ask the office for the current limit.

What electricity costs in New Jersey

The average New Jersey home used 670 kWh a month in 2025 at 22.48 cents per kWh, for a bill of about $150.59. That ranks 22 of 51 places for the size of the average bill and is about the same as the US average of $150.68. Over a year the average comes to about $1,807.

These are statewide averages from EIA Form EIA-861. Your bill depends on your utility, your home and the weather. See electricity rates in New Jersey for the price and bill details, and the average electric bill for how homes compare.

Ask your electric company too

The largest electric companies in New Jersey by residential customers are PSE&G, JCP&L, and Atlantic City Electric. Whichever company sends your bill, call it and ask these questions:

  • Do you offer a payment plan, and what are its terms?
  • Do you have a hardship fund or a partner agency that gives bill help?
  • Can I change my due date, or enroll in budget billing?
  • What protections apply before a shutoff, and do any apply to me?

New Jersey lets households choose a retail electricity supplier, which can matter for deposits and payment terms. See electricity providers in New Jersey.

See every electric company in New Jersey for the full list.

Shutoff rules and complaints

The New Jersey Board of Public Utilities oversees investor-owned utilities in New Jersey and publishes consumer rules. Visit its website for disconnection rules and how to file a complaint. Municipal utilities and cooperatives may follow their own board or city rules. For the general types of protection and a checked example, read shutoff protection rules.

More help

New Jersey bill help questions

Who runs LIHEAP in New Jersey?

New Jersey Department of Community Affairs, Office of Low-Income Energy Conservation is the agency the U.S. Department of Health and Human Services lists for New Jersey. Its public inquiry line in the federal listing is 1-800-510-3102.

How do I apply for LIHEAP in New Jersey?

Start with the office above or the Energy Assistance Hotline at 1-866-674-6327. Ask which local agency takes applications, which dates apply, what documents to bring and whether crisis help is open if you have a shutoff notice.

What is the average electric bill in New Jersey?

The average New Jersey home paid about $150.59 a month in 2025, using 670 kWh at 22.48 cents per kWh. That is about the same as the US average of $150.68, and about $1,807 a year.

Can New Jersey electricity be shut off for nonpayment?

Yes, after the notice and protections that New Jersey Board of Public Utilities and the utility's rules require. Call before the date, and ask about a payment arrangement, a medical certificate or an assistance pledge.

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