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Bill help

Maryland Electric Bill Assistance: LIHEAP and How to Apply

How to get help with an electric bill in Maryland: the official LIHEAP office and public line, how to apply, a federal income reference and the other places to call.

Reviewed Office: HHS LIHEAP listing, read October 10, 2026. Bills: EIA Form EIA-861, 2025

Average monthly bill

$184.42

22% above the US average

Per year

$2,213

19.53 cents per kWh

Bill rank

3 of 51

1 is the highest bill

Public line

1-800-332-6347

Official listing

The official LIHEAP office in Maryland

LIHEAP contact for Maryland
ItemDetail
AgencyMaryland Department of Human Services, Office of Home Energy Programs
WebsiteProgram page
Public inquiry line1-800-332-6347
Energy Assistance Hotline1-866-674-6327, weekdays from 9:00 a.m. to 7:00 p.m. Eastern time

Source: U.S. HHS, Administration for Children and Families: LIHEAP state and territory contact listing, read October 10, 2026. State agencies reorganize and change web addresses, so if a page has moved, search for the agency name or call the line.

How to apply in Maryland

  1. Contact the office above and ask where to apply. Many states use local Community Action Agencies or county offices.
  2. Ask which dates apply to you. Heating help often opens in the fall, and some states open earlier for older adults or households in crisis.
  3. Gather your latest electric bill, photo identification, proof of income for everyone in the household and any benefit letters.
  4. If you have a shutoff notice, say so, and ask about crisis assistance. Federal law gives grantees 48 hours to resolve an eligible household's crisis, or 18 hours if it is life-threatening.
  5. While you wait, ask your utility for a payment arrangement. See payment plans.

A federal income reference

Federal law lets a state serve households up to the greater of 150 percent of the poverty level or 60 percent of state median income. For the 48 contiguous states and DC, 150 percent of the 2026 poverty guidelines is:

150 percent of the 2026 poverty guidelines for the 48 contiguous states and DC
Household sizeAnnual income at 150 percent
1 person$23,940
2 people$32,460
3 people$40,980
4 people$49,500

Source: HHS ASPE, 2026 poverty guidelines. This is a reference point, not Maryland's own limit. The state sets its limit, and receiving SNAP, SSI, TANF or certain veterans benefits can qualify a household without the income test. Ask the office for the current limit.

What electricity costs in Maryland

The average Maryland home used 945 kWh a month in 2025 at 19.53 cents per kWh, for a bill of about $184.42. That ranks 3 of 51 places for the size of the average bill and is 22% above the US average of $150.68. Over a year the average comes to about $2,213.

These are statewide averages from EIA Form EIA-861. Your bill depends on your utility, your home and the weather. See electricity rates in Maryland for the price and bill details, and the average electric bill for how homes compare.

Ask your electric company too

The largest electric companies in Maryland by residential customers are BGE, Potomac Electric Power, and Potomac Edison. Whichever company sends your bill, call it and ask these questions:

  • Do you offer a payment plan, and what are its terms?
  • Do you have a hardship fund or a partner agency that gives bill help?
  • Can I change my due date, or enroll in budget billing?
  • What protections apply before a shutoff, and do any apply to me?

Maryland lets households choose a retail electricity supplier, which can matter for deposits and payment terms. See electricity providers in Maryland.

See every electric company in Maryland for the full list.

Shutoff rules and complaints

The Maryland Public Service Commission oversees investor-owned utilities in Maryland and publishes consumer rules. Visit its website for disconnection rules and how to file a complaint. Municipal utilities and cooperatives may follow their own board or city rules. For the general types of protection and a checked example, read shutoff protection rules.

More help

Maryland bill help questions

Who runs LIHEAP in Maryland?

Maryland Department of Human Services, Office of Home Energy Programs is the agency the U.S. Department of Health and Human Services lists for Maryland. Its public inquiry line in the federal listing is 1-800-332-6347.

How do I apply for LIHEAP in Maryland?

Start with the office above or the Energy Assistance Hotline at 1-866-674-6327. Ask which local agency takes applications, which dates apply, what documents to bring and whether crisis help is open if you have a shutoff notice.

What is the average electric bill in Maryland?

The average Maryland home paid about $184.42 a month in 2025, using 945 kWh at 19.53 cents per kWh. That is 22% above the US average of $150.68, and about $2,213 a year.

Can Maryland electricity be shut off for nonpayment?

Yes, after the notice and protections that Maryland Public Service Commission and the utility's rules require. Call before the date, and ask about a payment arrangement, a medical certificate or an assistance pledge.

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