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Bill help

LIHEAP in Idaho: How to Get Help Paying Your Electric Bill

How to get help with an electric bill in Idaho: the official LIHEAP office and public line, how to apply, a federal income reference and the other places to call.

Reviewed Office: HHS LIHEAP listing, read October 10, 2026. Bills: EIA Form EIA-861, 2025

Average monthly bill

$110.36

27% below the US average

Per year

$1,324

11.83 cents per kWh

Bill rank

48 of 51

1 is the highest bill

Public line

2-1-1

Official listing

The official LIHEAP office in Idaho

LIHEAP contact for Idaho
ItemDetail
AgencyIdaho Department of Health and Welfare, Division of Welfare
WebsiteProgram page
Public inquiry line2-1-1
Energy Assistance Hotline1-866-674-6327, weekdays from 9:00 a.m. to 7:00 p.m. Eastern time

Source: U.S. HHS, Administration for Children and Families: LIHEAP state and territory contact listing, read October 10, 2026. State agencies reorganize and change web addresses, so if a page has moved, search for the agency name or call the line.

Applications for both seasonal heating help and crisis help go through your local Community Action Agency, not through the state office directly.

How to apply in Idaho

  1. Contact the office above and ask where to apply. Many states use local Community Action Agencies or county offices.
  2. Ask which dates apply to you. Heating help often opens in the fall, and some states open earlier for older adults or households in crisis.
  3. Gather your latest electric bill, photo identification, proof of income for everyone in the household and any benefit letters.
  4. If you have a shutoff notice, say so, and ask about crisis assistance. Federal law gives grantees 48 hours to resolve an eligible household's crisis, or 18 hours if it is life-threatening.
  5. While you wait, ask your utility for a payment arrangement. See payment plans.

A federal income reference

Federal law lets a state serve households up to the greater of 150 percent of the poverty level or 60 percent of state median income. For the 48 contiguous states and DC, 150 percent of the 2026 poverty guidelines is:

150 percent of the 2026 poverty guidelines for the 48 contiguous states and DC
Household sizeAnnual income at 150 percent
1 person$23,940
2 people$32,460
3 people$40,980
4 people$49,500

Source: HHS ASPE, 2026 poverty guidelines. This is a reference point, not Idaho's own limit. The state sets its limit, and receiving SNAP, SSI, TANF or certain veterans benefits can qualify a household without the income test. Ask the office for the current limit.

What electricity costs in Idaho

The average Idaho home used 933 kWh a month in 2025 at 11.83 cents per kWh, for a bill of about $110.36. That ranks 48 of 51 places for the size of the average bill and is 27% below the US average of $150.68. Over a year the average comes to about $1,324.

These are statewide averages from EIA Form EIA-861. Your bill depends on your utility, your home and the weather. See electricity rates in Idaho for the price and bill details, and the average electric bill for how homes compare.

Ask your electric company too

The largest electric companies in Idaho by residential customers are Idaho Power, Kootenai Electric Cooperative, and City of Idaho Falls. Whichever company sends your bill, call it and ask these questions:

  • Do you offer a payment plan, and what are its terms?
  • Do you have a hardship fund or a partner agency that gives bill help?
  • Can I change my due date, or enroll in budget billing?
  • What protections apply before a shutoff, and do any apply to me?

See every electric company in Idaho for the full list.

Shutoff rules and complaints

The Idaho Public Utilities Commission oversees investor-owned utilities in Idaho and publishes consumer rules. Visit its website for disconnection rules and how to file a complaint. Municipal utilities and cooperatives may follow their own board or city rules. For the general types of protection and a checked example, read shutoff protection rules.

More help

Idaho bill help questions

Who runs LIHEAP in Idaho?

Idaho Department of Health and Welfare, Division of Welfare is the agency the U.S. Department of Health and Human Services lists for Idaho. Its public inquiry line in the federal listing is 2-1-1.

How do I apply for LIHEAP in Idaho?

Start with the office above or the Energy Assistance Hotline at 1-866-674-6327. Ask which local agency takes applications, which dates apply, what documents to bring and whether crisis help is open if you have a shutoff notice.

What is the average electric bill in Idaho?

The average Idaho home paid about $110.36 a month in 2025, using 933 kWh at 11.83 cents per kWh. That is 27% below the US average of $150.68, and about $1,324 a year.

Can Idaho electricity be shut off for nonpayment?

Yes, after the notice and protections that Idaho Public Utilities Commission and the utility's rules require. Call before the date, and ask about a payment arrangement, a medical certificate or an assistance pledge.

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