Public Service Company of New Mexico (PNM) Rates and Bills

Public Service Company of New Mexico (PNM) reported 496,914 residential customers on bundled service in 2025, using 555 kWh a month on average at 16.35 cents per kWh. Bundled means the utility supplies the energy and delivers it, so the price covers both. Among the 13 New Mexico utilities with at least 10,000 bundled residential customers, PNM ranks 9 from the lowest price.

Source: U.S. Energy Information Administration, Form EIA-861 (final 2025 data), sales to ultimate customers. Price is revenue divided by sales and includes fixed charges.

EIA lists the counties where PNM has distribution equipment. That covers 19 counties in New Mexico. A county can be served by more than one utility, so confirm your address with the utility or your bill.

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For 2025, PNM reported an average of 117 minutes without power per customer and 0.87 interruptions per customer, with major event days left out. The typical interruption lasted about 134 minutes. For comparison, the median state averaged 127 minutes of outage per customer.

PNM had about 11 fewer minutes of outage per customer than the median state. The New Mexico figure across its utilities was 143 minutes. One interruption lasting 134 minutes and 0.87 interruptions a year per customer add up to the 117 minute total.

Source: U.S. Energy Information Administration, Form EIA-861 (final 2025 data), reliability schedule, measured under IEEE 1366. Utilities define events slightly differently, so compare with care.

• Time-of-use pricing. PNM reports a residential time-of-use pricing program in its 2025 EIA filing, with about 4,970 residential customers enrolled in dynamic pricing programs of all kinds. Ask the utility which rate schedules you qualify for. How time-of-use rates work.
• Rooftop solar and net metering. EIA shows 47,762 residential net-metered systems on the PNM grid in 2025, with 297.3 megawatts of capacity. How net metering works.

A private company owned by shareholders. A state commission reviews its costs and sets or approves its rates in formal rate cases. In New Mexico, that review is done by the New Mexico Public Regulation Commission.

PNM is an investor-owned utility based in New Mexico.

Of the 14 utilities listed for New Mexico, PNM is the 1st largest by homes, at roughly 52.5% of the state total. New Mexico has too few other investor-owned utilities with reported prices to compare PNM with its type, so the state average of 14.85 cents per kWh is the fairest yardstick. At $90.82 a month, an average PNM home pays about $46 a year less than the New Mexico average of $94.65, and uses 82 kWh a month less. PNM lists distribution equipment in 19 counties, so check your county and your bill before you assume it serves you. 47,762 of its residential customers use net metering, or 96.1 per 1,000 homes, against 70.2 for New Mexico as a whole.

Source: U.S. Energy Information Administration, Form EIA-861 (final 2025 data). Peers are other utilities of the same type in New Mexico with at least 1,000 residential customers and a reported price.

See every one on the electric companies in New Mexico page.

Kilowatt Atlas is not PNM and does not take payments, start service or manage accounts. To pay a bill, report an outage or start service, use the website, app or phone number printed on your bill. Be careful with search ads and lookalike sites that offer to pay your bill for a fee.

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