Entergy New Orleans Electric Rates and Average Monthly Bill

Entergy New Orleans reported 188,385 residential customers on bundled service in 2025, using 1,047 kWh a month on average at 13.20 cents per kWh. Bundled means the utility supplies the energy and delivers it, so the price covers both. Among the 17 Louisiana utilities with at least 10,000 bundled residential customers, Entergy New Orleans ranks 14 from the lowest price.

Source: U.S. Energy Information Administration, Form EIA-861 (final 2025 data), sales to ultimate customers. Price is revenue divided by sales and includes fixed charges.

EIA lists the counties where Entergy New Orleans has distribution equipment. That covers 2 counties in Louisiana. A county can be served by more than one utility, so confirm your address with the utility or your bill.

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For 2025, Entergy New Orleans reported an average of 174 minutes without power per customer and 1.60 interruptions per customer, with major event days left out. The typical interruption lasted about 109 minutes. For comparison, the median state averaged 127 minutes of outage per customer.

Entergy New Orleans had about 47 more minutes of outage per customer than the median state. The Louisiana figure across its utilities was 227 minutes. One interruption lasting 109 minutes and 1.60 interruptions a year per customer add up to the 174 minute total.

Source: U.S. Energy Information Administration, Form EIA-861 (final 2025 data), reliability schedule, measured under IEEE 1366. Utilities define events slightly differently, so compare with care.

• Time-of-use pricing. Entergy New Orleans does not report a residential time-of-use program in its 2025 EIA filing. Ask the utility, because programs change. How time-of-use rates work.
• Rooftop solar and net metering. EIA shows 10,252 residential net-metered systems on the Entergy New Orleans grid in 2025, with 60.1 megawatts of capacity. How net metering works.

A private company owned by shareholders. A state commission reviews its costs and sets or approves its rates in formal rate cases. In Louisiana, that review is done by the Louisiana Public Service Commission.

Entergy New Orleans is an investor-owned utility based in Louisiana.

Entergy New Orleans operates in the MISO power market. Power markets set wholesale costs, but your retail rate is set by the rules described above.

Of the 19 utilities listed for Louisiana, Entergy New Orleans is the 4th largest by homes, at roughly 8.7% of the state total. Its price of 13.20 cents per kWh is about the same as the median of 3 other investor-owned utilities in Louisiana (13.10 cents). Entergy New Orleans lists distribution equipment in 2 counties, so check your county and your bill before you assume it serves you. 10,252 of its residential customers use net metering, or 54.4 per 1,000 homes, against 17.2 for Louisiana as a whole.

Source: U.S. Energy Information Administration, Form EIA-861 (final 2025 data). Peers are other utilities of the same type in Louisiana with at least 1,000 residential customers and a reported price.

See every one on the electric companies in Louisiana page.

Kilowatt Atlas is not Entergy New Orleans and does not take payments, start service or manage accounts. To pay a bill, report an outage or start service, use the website, app or phone number printed on your bill. Be careful with search ads and lookalike sites that offer to pay your bill for a fee.

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