Duke Energy Carolinas Rates, Bills and Service Area in 2025

Duke Energy Carolinas reported 2,543,170 residential customers on bundled service in 2025, using 1,009 kWh a month on average at 13.43 cents per kWh. Bundled means the utility supplies the energy and delivers it, so the price covers both. Among the 48 North Carolina utilities with at least 10,000 bundled residential customers, Duke Energy Carolinas ranks 22 from the lowest price.

Figures cover all of Duke Energy Carolinas's states together. A utility with a large territory can have different rates in different places.

Source: U.S. Energy Information Administration, Form EIA-861 (final 2025 data), sales to ultimate customers. Price is revenue divided by sales and includes fixed charges.

EIA lists the counties where Duke Energy Carolinas has distribution equipment. That covers 63 counties in North Carolina, South Carolina. A county can be served by more than one utility, so confirm your address with the utility or your bill.

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For 2025, Duke Energy Carolinas reported an average of 141 minutes without power per customer and 1.07 interruptions per customer, with major event days left out. The typical interruption lasted about 131 minutes. For comparison, the median state averaged 127 minutes of outage per customer.

Duke Energy Carolinas had about 13 more minutes of outage per customer than the median state. The North Carolina figure across its utilities was 145 minutes. One interruption lasting 131 minutes and 1.07 interruptions a year per customer add up to the 141 minute total.

Source: U.S. Energy Information Administration, Form EIA-861 (final 2025 data), reliability schedule, measured under IEEE 1366. Utilities define events slightly differently, so compare with care.

• Time-of-use pricing. Duke Energy Carolinas reports a residential time-of-use pricing program in its 2025 EIA filing, with about 26,085 residential customers enrolled in dynamic pricing programs of all kinds. Ask the utility which rate schedules you qualify for. How time-of-use rates work.
• Rooftop solar and net metering. EIA shows 39,946 residential net-metered systems on the Duke Energy Carolinas grid in 2025, with 292.6 megawatts of capacity. How net metering works.

A private company owned by shareholders. A state commission reviews its costs and sets or approves its rates in formal rate cases. In North Carolina, that review is done by the North Carolina Utilities Commission.

Duke Energy Carolinas is an investor-owned utility based in North Carolina, and it also reports customers in 1 other state.

North Carolina has 48 utilities with residential customers in the 2025 EIA data. Duke Energy Carolinas is 1st by size and serves about 38.0% of the state's homes. North Carolina has too few other investor-owned utilities with reported prices to compare Duke Energy Carolinas with its type, so the state average of 14.00 cents per kWh is the fairest yardstick. Duke Energy Carolinas reports customers in 2 states, and this profile uses its largest, North Carolina, for comparisons. 39,946 of its residential customers use net metering, or 15.7 per 1,000 homes, against 12.8 for North Carolina as a whole.

Source: U.S. Energy Information Administration, Form EIA-861 (final 2025 data). Peers are other utilities of the same type in North Carolina with at least 1,000 residential customers and a reported price.

See every one on the electric companies in North Carolina page.

Kilowatt Atlas is not Duke Energy Carolinas and does not take payments, start service or manage accounts. To pay a bill, report an outage or start service, use the website, app or phone number printed on your bill. Be careful with search ads and lookalike sites that offer to pay your bill for a fee.

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