City of New Braunfels Rates, Bills and Service Area in 2025

City of New Braunfels reported 57,050 residential customers on bundled service in 2025, using 1,064 kWh a month on average at 12.39 cents per kWh. Bundled means the utility supplies the energy and delivers it, so the price covers both. Among the 64 Texas utilities with at least 10,000 bundled residential customers, City of New Braunfels ranks 16 from the lowest price.

Source: U.S. Energy Information Administration, Form EIA-861 (final 2025 data), sales to ultimate customers. Price is revenue divided by sales and includes fixed charges.

EIA lists the counties where City of New Braunfels has distribution equipment. That covers 2 counties in Texas. A county can be served by more than one utility, so confirm your address with the utility or your bill.

Not sure who serves your address? Use find my electric company.

For 2025, City of New Braunfels reported an average of 58 minutes without power per customer and 0.80 interruptions per customer, with major event days left out. The typical interruption lasted about 73 minutes. For comparison, the median state averaged 127 minutes of outage per customer.

City of New Braunfels had about 69 fewer minutes of outage per customer than the median state. The Texas figure across its utilities was 158 minutes. One interruption lasting 73 minutes and 0.80 interruptions a year per customer add up to the 58 minute total.

Source: U.S. Energy Information Administration, Form EIA-861 (final 2025 data), reliability schedule, measured under IEEE 1366. Utilities define events slightly differently, so compare with care.

• Time-of-use pricing. City of New Braunfels does not report a residential time-of-use program in its 2025 EIA filing. Ask the utility, because programs change. How time-of-use rates work.
• Rooftop solar and net metering. EIA shows 1,361 residential net-metered systems on the City of New Braunfels grid in 2025, with 9.3 megawatts of capacity. How net metering works.

Owned and run by a city or town. A city council or utility board usually sets the rates, and state commissions often have limited authority over it.

For questions about state consumer protections, see the Public Utility Commission of Texas.

City of New Braunfels is a municipal utility based in Texas.

City of New Braunfels operates in the ERCOT power market. Power markets set wholesale costs, but your retail rate is set by the rules described above.

Of the 82 utilities listed for Texas, City of New Braunfels is the 27th largest by homes, at roughly 0.45% of the state total. At $131.81 a month, an average City of New Braunfels home pays about $470 a year less than the Texas average of $170.95, and uses 46 kWh a month less. City of New Braunfels lists distribution equipment in 2 counties, so check your county and your bill before you assume it serves you. 1,361 of its residential customers use net metering, or 23.9 per 1,000 homes, against 10.9 for Texas as a whole.

Source: U.S. Energy Information Administration, Form EIA-861 (final 2025 data). Peers are other utilities of the same type in Texas with at least 1,000 residential customers and a reported price.

See every one on the electric companies in Texas page.

Kilowatt Atlas is not City of New Braunfels and does not take payments, start service or manage accounts. To pay a bill, report an outage or start service, use the website, app or phone number printed on your bill. Be careful with search ads and lookalike sites that offer to pay your bill for a fee.

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