City of Lubbock Delivery Charges, Customers and Service Area

City of Lubbock reported 94,738 residential customers in 2025. It delivers electricity over its lines and does not sell it, so there is no single bundled price. EIA records the delivery revenue it collects: 6.31 cents per kWh, or $55.17 a month at 874 kWh. The retail provider you choose adds the energy charge and its own fees.

EIA lists the counties where City of Lubbock has distribution equipment. That covers 1 county in Texas. A county can be served by more than one utility, so confirm your address with the utility or your bill.

Not sure who serves your address? Use find my electric company.

For 2025, City of Lubbock reported an average of 95 minutes without power per customer and 1.70 interruptions per customer, with major event days left out. The typical interruption lasted about 56 minutes. For comparison, the median state averaged 127 minutes of outage per customer.

City of Lubbock had about 32 fewer minutes of outage per customer than the median state. The Texas figure across its utilities was 158 minutes. One interruption lasting 56 minutes and 1.70 interruptions a year per customer add up to the 95 minute total.

Source: U.S. Energy Information Administration, Form EIA-861 (final 2025 data), reliability schedule, measured under IEEE 1366. Utilities define events slightly differently, so compare with care.

• Time-of-use pricing. City of Lubbock does not report a residential time-of-use program in its 2025 EIA filing. Ask the utility, because programs change. How time-of-use rates work.
• Rooftop solar and net metering. EIA does not show residential net-metered solar for City of Lubbock in 2025. How net metering works.

Owned and run by a city or town. A city council or utility board usually sets the rates, and state commissions often have limited authority over it.

For questions about state consumer protections, see the Public Utility Commission of Texas.

City of Lubbock is a municipal utility based in Texas.

City of Lubbock operates in the ERCOT power market. Power markets set wholesale costs, but your retail rate is set by the rules described above.

Texas has 82 utilities with residential customers in the 2025 EIA data. City of Lubbock is 18th by size and serves about 0.74% of the state's homes. City of Lubbock lists distribution equipment in a single county, so its service area is easy to check against your address.

Source: U.S. Energy Information Administration, Form EIA-861 (final 2025 data). Peers are other utilities of the same type in Texas with at least 1,000 residential customers and a reported price.

See every one on the electric companies in Texas page.

Kilowatt Atlas is not City of Lubbock and does not take payments, start service or manage accounts. To pay a bill, report an outage or start service, use the website, app or phone number printed on your bill. Be careful with search ads and lookalike sites that offer to pay your bill for a fee.

• Want to understand a line on your bill? Read how to read your electric bill.
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• Texas allows retail choice in part or all of the state. See the provider guide.