Independent profile. Kilowatt Atlas is not affiliated with Appalachian Power, does not use its logo or branding and cannot take payments, start service or look up accounts. Figures come from public federal data for 2025.
Residential customers
815 thousand
815,235 homes
Average price
17.08 cents
Virginia average 15.28
Average bill
$190.43
Per month at 1,115 kWh
Price rank
18 of 18
Lowest to highest in Virginia
Appalachian Power rates and average bill
Appalachian Power reported 815,235 residential customers on bundled service in 2025, using 1,115 kWh a month on average at 17.08 cents per kWh. Bundled means the utility supplies the energy and delivers it, so the price covers both. Among the 18 Virginia utilities with at least 10,000 bundled residential customers, Appalachian Power ranks 18 from the lowest price.
| Average | Cents per kWh | kWh per month | Monthly bill |
|---|---|---|---|
| Appalachian Power | 17.08 | 1,115 | $190.43 |
| Virginia (all utilities) | 15.28 | 1,067 | $163.05 |
| United States | 17.23 | 874 | $150.68 |
Figures cover all of Appalachian Power's states together. A utility with a large territory can have different rates in different places.
Source: U.S. Energy Information Administration, Form EIA-861 (final 2025 data), sales to ultimate customers. Price is revenue divided by sales and includes fixed charges.
Service area
EIA lists the counties where Appalachian Power has distribution equipment. That covers 52 counties in Virginia, West Virginia. A county can be served by more than one utility, so confirm your address with the utility or your bill.
Virginia (31 counties)
Albemarle, Amherst, Appomattox, Bedford, Bland, Botetourt, Buchanan, Buckingham, Campbell, Carroll, Craig, Dickenson, Floyd, Fluvanna, Franklin, Giles, Grayson, Henry, Montgomery, Nelson, Patrick, Pittsylvania, Pulaski, Roanoke, Russell, Scott, Smyth, Tazewell, Washington, Wise, Wythe
West Virginia (21 counties)
Boone, Cabell, Clay, Fayette, Greenbrier, Jackson, Kanawha, Lincoln, Logan, Mason, McDowell, Mercer, Mingo, Monroe, Nicholas, Putnam, Raleigh, Roane, Summers, Wayne, Wyoming
Not sure who serves your address? Use find my electric company.
Reliability
For 2025, Appalachian Power reported an average of 546 minutes without power per customer and 2.48 interruptions per customer, with major event days left out. The typical interruption lasted about 220 minutes. For comparison, the median state averaged 127 minutes of outage per customer.
Appalachian Power had about 419 more minutes of outage per customer than the median state. The Virginia figure across its utilities was 284 minutes. One interruption lasting 220 minutes and 2.48 interruptions a year per customer add up to the 546 minute total.
Source: U.S. Energy Information Administration, Form EIA-861 (final 2025 data), reliability schedule, measured under IEEE 1366. Utilities define events slightly differently, so compare with care.
Rate options and rooftop solar
- Time-of-use pricing. Appalachian Power reports a residential time-of-use pricing program in its 2025 EIA filing, with about 1,949 residential customers enrolled in dynamic pricing programs of all kinds. Ask the utility which rate schedules you qualify for. How time-of-use rates work.
- Rooftop solar and net metering. EIA shows 9,078 residential net-metered systems on the Appalachian Power grid in 2025, with 78.9 megawatts of capacity. How net metering works.
Who owns and regulates it
A private company owned by shareholders. A state commission reviews its costs and sets or approves its rates in formal rate cases. In Virginia, that review is done by the Virginia State Corporation Commission.
Appalachian Power is an investor-owned utility based in Virginia, and it also reports customers in 1 other state.
Appalachian Power operates in the PJM power market. Power markets set wholesale costs, but your retail rate is set by the rules described above.
Appalachian Power compared with Virginia
By residential customers, Appalachian Power ranks 2nd of the 17 utilities that report homes in Virginia, with about 12.7% of the state's homes. Virginia has too few other investor-owned utilities with reported prices to compare Appalachian Power with its type, so the state average of 15.28 cents per kWh is the fairest yardstick. Over a year, the typical Appalachian Power bill runs about $329 above the state average, with monthly use 48 kWh higher. Appalachian Power reports customers in 2 states, and this profile uses its largest, Virginia, for comparisons. 9,078 of its residential customers use net metering, or 11.1 per 1,000 homes, against 20.7 for Virginia as a whole.
Source: U.S. Energy Information Administration, Form EIA-861 (final 2025 data). Peers are other utilities of the same type in Virginia with at least 1,000 residential customers and a reported price.
Other Virginia utilities
| Utility | Type | Homes | Cents per kWh |
|---|---|---|---|
| Appalachian Power | Investor-owned | 815,235 | 17.08 |
| Dominion Energy Virginia | Investor-owned | 2,517,958 | 15.07 |
| Kentucky Utilities | Investor-owned | 476,780 | 12.07 |
| Rappahannock Electric Cooperative | Cooperative | 172,883 | 15.49 |
| Northern Virginia Electric Cooperative | Cooperative | 169,027 | 12.60 |
| Shenandoah Valley Electric Cooperative | Cooperative | 86,656 | 14.49 |
See every one on the electric companies in Virginia page.
Official site and where to get help
Kilowatt Atlas is not Appalachian Power and does not take payments, start service or manage accounts. To pay a bill, report an outage or start service, use the website, app or phone number printed on your bill. Be careful with search ads and lookalike sites that offer to pay your bill for a fee.
- Want to understand a line on your bill? Read how to read your electric bill.
- Think your bill is high? Try the bill checker.
Appalachian Power questions
What is the average residential electric rate for Appalachian Power?
Appalachian Power residential customers on bundled service paid an average of 17.08 cents per kWh in 2025, with average use of 1,115 kWh a month and an average bill of $190.43 (EIA Form EIA-861). The Virginia average was 15.28 cents.
How many customers does Appalachian Power have?
EIA reports about 815,235 residential customers for Appalachian Power in 2025.
Who regulates Appalachian Power?
A private company owned by shareholders. A state commission reviews its costs and sets or approves its rates in formal rate cases. See the regulator for Virginia on the Virginia state page.
How reliable is Appalachian Power?
For 2025, Appalachian Power reported an average of 546 minutes of outage per customer and 2.48 interruptions per customer, excluding major event days (IEEE 1366). Utilities measure outages in slightly different ways, so compare with care.