LIHEAP in Texas: How to Get Help Paying Your Electric Bill

Source: U.S. HHS, Administration for Children and Families: LIHEAP state and territory contact listing, read October 10, 2026. State agencies reorganize and change web addresses, so if a page has moved, search for the agency name or call the line.

Texas delivers LIHEAP through the Comprehensive Energy Assistance Program, which local subrecipients run, including Community Action Agencies, nonprofits and local governments.

1. Contact the office above and ask where to apply. Many states use local Community Action Agencies or county offices.
2. Ask which dates apply to you. Heating help often opens in the fall, and some states open earlier for older adults or households in crisis.
3. Gather your latest electric bill, photo identification, proof of income for everyone in the household and any benefit letters.
4. If you have a shutoff notice, say so, and ask about crisis assistance. Federal law gives grantees 48 hours to resolve an eligible household's crisis, or 18 hours if it is life-threatening.
5. While you wait, ask your utility for a payment arrangement. See payment plans.

Federal law lets a state serve households up to the greater of 150 percent of the poverty level or 60 percent of state median income. For the 48 contiguous states and DC, 150 percent of the 2026 poverty guidelines is:

Source: HHS ASPE, 2026 poverty guidelines. This is a reference point, not Texas's own limit. The state sets its limit, and receiving SNAP, SSI, TANF or certain veterans benefits can qualify a household without the income test. Ask the office for the current limit.

The average Texas home used 1,110 kWh a month in 2025 at 15.40 cents per kWh, for a bill of about $170.95. That ranks 6 of 51 places for the size of the average bill and is 13% above the US average of $150.68. Over a year the average comes to about $2,051.

These are statewide averages from EIA Form EIA-861. Your bill depends on your utility, your home and the weather. See electricity rates in Texas for the price and bill details, and the average electric bill for how homes compare.

The largest electric companies in Texas by residential customers are Oncor Electric Delivery, CenterPoint Energy Houston Electric, and CPS Energy. Whichever company sends your bill, call it and ask these questions:

• Do you offer a payment plan, and what are its terms?
• Do you have a hardship fund or a partner agency that gives bill help?
• Can I change my due date, or enroll in budget billing?
• What protections apply before a shutoff, and do any apply to me?

In competitive Texas you may have a retail provider as well as a delivery company. See what a delivery company is, Texas prepaid electricity and no deposit electricity in Texas.

See every electric company in Texas for the full list.

The Public Utility Commission of Texas oversees investor-owned utilities in Texas and publishes consumer rules. Visit its website for disconnection rules and how to file a complaint. Municipal utilities and cooperatives may follow their own board or city rules. For the general types of protection and a checked example, read shutoff protection rules.

• UrgentEmergency helpA shutoff notice in hand.Open
• PlansPayment plansSpread a balance over bills.Open
• RulesShutoff protectionNotice, weather and medical rules.Open
• ProgramWeatherizationFree upgrades that cut the bill.Open
• ProgramSeniorsPriority and local help.Open
• MedicalMedical protectionsMedical baseline and designations.Open