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Bill help

Nebraska Electric Bill Assistance: LIHEAP and How to Apply

How to get help with an electric bill in Nebraska: the official LIHEAP office and public line, how to apply, a federal income reference and the other places to call.

Reviewed Office: HHS LIHEAP listing, read October 10, 2026. Bills: EIA Form EIA-861, 2025

Average monthly bill

$117.23

22% below the US average

Per year

$1,407

12.05 cents per kWh

Bill rank

44 of 51

1 is the highest bill

Public line

402-471-3121

Official listing

The official LIHEAP office in Nebraska

LIHEAP contact for Nebraska
ItemDetail
AgencyNebraska Department of Health and Human Services, Office of Economic Assistance
WebsiteProgram page
Public inquiry line402-471-3121
Energy Assistance Hotline1-866-674-6327, weekdays from 9:00 a.m. to 7:00 p.m. Eastern time

Source: U.S. HHS, Administration for Children and Families: LIHEAP state and territory contact listing, read October 10, 2026. State agencies reorganize and change web addresses, so if a page has moved, search for the agency name or call the line.

How to apply in Nebraska

  1. Contact the office above and ask where to apply. Many states use local Community Action Agencies or county offices.
  2. Ask which dates apply to you. Heating help often opens in the fall, and some states open earlier for older adults or households in crisis.
  3. Gather your latest electric bill, photo identification, proof of income for everyone in the household and any benefit letters.
  4. If you have a shutoff notice, say so, and ask about crisis assistance. Federal law gives grantees 48 hours to resolve an eligible household's crisis, or 18 hours if it is life-threatening.
  5. While you wait, ask your utility for a payment arrangement. See payment plans.

A federal income reference

Federal law lets a state serve households up to the greater of 150 percent of the poverty level or 60 percent of state median income. For the 48 contiguous states and DC, 150 percent of the 2026 poverty guidelines is:

150 percent of the 2026 poverty guidelines for the 48 contiguous states and DC
Household sizeAnnual income at 150 percent
1 person$23,940
2 people$32,460
3 people$40,980
4 people$49,500

Source: HHS ASPE, 2026 poverty guidelines. This is a reference point, not Nebraska's own limit. The state sets its limit, and receiving SNAP, SSI, TANF or certain veterans benefits can qualify a household without the income test. Ask the office for the current limit.

What electricity costs in Nebraska

The average Nebraska home used 973 kWh a month in 2025 at 12.05 cents per kWh, for a bill of about $117.23. That ranks 44 of 51 places for the size of the average bill and is 22% below the US average of $150.68. Over a year the average comes to about $1,407.

These are statewide averages from EIA Form EIA-861. Your bill depends on your utility, your home and the weather. See electricity rates in Nebraska for the price and bill details, and the average electric bill for how homes compare.

Ask your electric company too

The largest electric companies in Nebraska by residential customers are OPPD, Lincoln Electric System, and Nebraska Public Power District. Whichever company sends your bill, call it and ask these questions:

  • Do you offer a payment plan, and what are its terms?
  • Do you have a hardship fund or a partner agency that gives bill help?
  • Can I change my due date, or enroll in budget billing?
  • What protections apply before a shutoff, and do any apply to me?

See every electric company in Nebraska for the full list.

Shutoff rules and complaints

The Nebraska Power Review Board oversees investor-owned utilities in Nebraska and publishes consumer rules. Visit its website for disconnection rules and how to file a complaint. Municipal utilities and cooperatives may follow their own board or city rules. For the general types of protection and a checked example, read shutoff protection rules.

More help

Nebraska bill help questions

Who runs LIHEAP in Nebraska?

Nebraska Department of Health and Human Services, Office of Economic Assistance is the agency the U.S. Department of Health and Human Services lists for Nebraska. Its public inquiry line in the federal listing is 402-471-3121.

How do I apply for LIHEAP in Nebraska?

Start with the office above or the Energy Assistance Hotline at 1-866-674-6327. Ask which local agency takes applications, which dates apply, what documents to bring and whether crisis help is open if you have a shutoff notice.

What is the average electric bill in Nebraska?

The average Nebraska home paid about $117.23 a month in 2025, using 973 kWh at 12.05 cents per kWh. That is 22% below the US average of $150.68, and about $1,407 a year.

Can Nebraska electricity be shut off for nonpayment?

Yes, after the notice and protections that Nebraska Power Review Board and the utility's rules require. Call before the date, and ask about a payment arrangement, a medical certificate or an assistance pledge.

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